Bank of America Credit card department,
Bank of America Credit CardOn the website ( - ) it states:0 % for - billing cyclesApplies to purchases and to any balance transfers made within - days of opening your accountThe implication of the additional words and to '' are that the - day condition applies only to the balance transfers. However, when speaking with -, a representative of the bank, and after signing up for the card, I was told that this was not true and that the - day limitation applies to new purchases as well. Additionally, the representative told me that the - day condition was from the time the account was opened - a full - days before the card was received and could be activated. I would like to request a formal review and that Bank of America be instructed to revise the information on their website to be less misleading. I believe the website wording is intentionally misleading for the purpose of fraudulently charging interest to unknowing customers.
Bank of America customer in Michigan
Jul 16, 2015
* Source: CFPB Complaint Database
Bank of America response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.bankofamerica.com/ |
Phone | (704) 386-5681 |
Address | 100 N Tryon St Ste 220 Charlotte NC 28202 |
Bank of America | |
Bank of America |
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