Bank of America Credit Card Complaint

Rewards

Bank of America Credit card department,

Rewards Ohio

I have a Bank of America - - - - credit card issued to me on -/-/-. I have been using this credit card since the day I received it. On -/-/- I received a letter from Bank of America saying they closed my account. I pay my monthly bill every month. Never been late on a payment. I had a total of - reward points on my account. Bank of America is telling me since they closed the account that I ca n't redeemed my remaining reward points. They will not disclose to me on their reason for closing my account. Please help me on redeeming my remaining points.

Bank of America customer in Ohio
Jul 15, 2015

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with explanation

Consumer disputes how Bank of America handled their complaint

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Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

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