Bank of America Credit Card Complaint

Bank of America Credit card department,

Billing statement Illinois

I opened up a - Outdoor Rewards '' Master Card. I did not get a - '' statement. The - statement I received said that I missed the - payment and I was being assessed a $25.00 late fee plus $7.00 in interest. I called the customer service number and - '' said that she could not help me and take the late fee off due to my accnt. being delinquent. So, according to them, it is my fault that I did not make the - payment ( even though there is no way I could have not having received a first statement ).