U.S. Bancorp Mortgage Complaint

U.S. Bancorp Mortgage department,

Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account California

Us Bank Home Mortgage, - - -, -, KY -, is engaged in fraudulent practices when it comes to processing principal reduction payments. This has happened to me always for the last 5 times. Here is the the illegal scheme :1-I make a principal reduction payment in addition to regular monthly Home mortgage payment. 2-However instead of applying the the extra payment to reduce my principle, they keep the money in their account for applying to future monthly payments. 3-However their next month 's statement still shows monthly payment is due next month. This fools us thinking that all the excess payments were applied to principal reduction but in reality, it just stays in their pocket w/o reducing my principal at all. As a result the above # 2, they are unfairly charging me more interest on my Home mortgage ( and keeping the received extra money with them as interest free loan ). This seems illegal to me and after every such incident call them and they reapply the payment to principal reduction. It seems illegal, unethical and fraudulent and may be impacting lots of unsuspecting people.