Other (phone, health club, etc.) False statements or representation attempted to collect wrong amount
Convergent Resources, Inc. Debt collection department,
Other (phone, health club, etc.) False statements or representation Attempted to collect wrong amount California
- - Fraud & ScamSince, - 2013 I have - - Services. I just Recently, Signed another 2 Years Contract with -. I order - Phone with Color of my Family. - Phone Came in with right Colors and - Phone wrong Color I called - and ask them to Change the Color and Tell told me to Return the Phone to any - - we 'll send you the Right Color? Since then I Never received any Phone and My Service from - Disconnected and They send me the $660.00 Bill me to Pay. I called them Many time and Whenever, I come to the Point to ask Money Phone Automatically Disconnect. Scam already set to Collect Money with in1-2 Mins and When Customer Service? Or any other Services will take 1-2 Hours waiting time. Scam Set for Asking Your Phone ... Zipcode .... PIN # etc etc. When Representatives Pick up the Phone Ask you Exact same Question You Feed on the Call on Automatic Call. It 's take another 5-10 Mins. Then They Start Conversation? CAN YOU PLEASE GIVE US 5-10 MINS TO REVIEW YOUR ACCOUNT? AFTER SCAMMING ALL THESE NONSENSE QUESTIONS? LET ME CONNECT YOU TO OUR SUPERVISOR? Them it will take from - waiting time. When you ask from Supervisor all these question? Why My account due for $660.00 Dollars? And Why My Services Disconnected? OH SIR OUR SYSTEM IS DOWN? WE WILL CALL YOU AS SOON AS WE GET OUR SYSTEM BACK. When You call them Back and ask Them Why I did Not Received the Call from your Supervisor? They Hang-up the Phone. They Take Your Number and Never Call you Back. I have tried - times and Finally Gave up! I Need to File the Compliant Against - - and Get my Full Refund from - and Disconnect the Services and Keep my Phone Numbers and Join other Mobile Services.
Convergent Resources, Inc. customer in California
Jul 10, 2015
* Source: CFPB Complaint Database
Convergent Resources, Inc. response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.convergentusa.com/ |
Phone | (770) 604-4385 |
http://www.convergentusa.com/contactus/contact-for | |
Address | 219 Perimeter Center Pkwy NE Ste 200 Atlanta GA 30346 |
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