First National Collection Bureau, Inc. Debt Collection Complaint

Other (phone, health club, etc.) Communication tactics threatened to take legal action

First National Collection Bureau, Inc. Debt collection department,

Other (phone, health club, etc.) Communication tactics Threatened to take legal action Minnesota

First National Collection Bureau sent me numerous letters on behalf of the original debtor and a settlement offer which I accepted and PAID IN FULL - weeks ago. I requested a letter of clearance be sent me and I was assured it would be sent in the postal service. I never received the letter. - weeks later, I requested the letter of clearance be sent via email and was assured it would be within - hours. It was NOT. I called - today, -/-/2015 requesting it and was told it would be later today. It was end of business today when I called. NO SUCH EMAIL CAME! I am doubting whether the company even applied the payment to clear my debt or whether they are even legitimate. I WANT THIS LETTER because it is listed on my credit report and I requested that - - and - remove it after it was paid. It is still in my credit reports. I do NOT have the letter of clearance to provide the credit bureaus and it is affecting my credit score negatively.

First National Collection Bureau, Inc. customer in Minnesota
Jul 10, 2015

* Source: CFPB Complaint Database

First National Collection Bureau, Inc. response to complaint:
Closed with explanation

Consumer disputes how First National Collection Bureau, Inc. handled their complaint

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Contact First National Collection Bureau, Inc.

http://www.fncbinc.com/
800.824.6191
 610 Waltham Way
McCarran NV 89434

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