Speedy Cash Holdings Debt Collection Complaint

Payday loan Cont'd attempts collect debt not owed debt was paid

Speedy Cash Holdings Debt collection department,

Payday loan Cont'd attempts collect debt not owed Debt was paid Texas

I applied for a loan of $120.00 at the location on -. After a month of deducting charges from my account to pay the interest, I went into overdraft, and each recurring charge for bills, including Speedy Cash, were returned. This continued until - -, when I finally did have money in my account. That day, I was charged $200.00 by a company called - -. I did n't recognize the company, so I disputed it as fraudulent. It was n't until I contacted Speedy Cash that I found out who - - really is-their affiliates. Furthermore, they refused to refund the money, and - - did not reverse the charge. Then, on - -, I was once again charged the exact same amount ( $200.00 ) ; this time the charge DID in fact say Speedy Cash. I went back to the location with a copy of my statement to confirm that they had charged me twice, and that I needed a refund. I was helped by a man named -, who emailed my statement to the corporate office in Kansas to have the charges reviewed. Thankfully, the next day, I received a refund. However, I 'm still receiving calls from Speedy Cash, who are now claiming that I still owe them the amount that was refunded, because the charge from - - was returned to my account.

Speedy Cash Holdings customer in Texas
Jul 07, 2015

* Source: CFPB Complaint Database

Speedy Cash Holdings response to complaint:
Closed with explanation

Consumer disputes how Speedy Cash Holdings handled their complaint

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