PayPal Money Transfers Complaint

International money transfer Fraud or scam

PayPal Money transfers department,

International money transfer Fraud or scam Washington

I received numerous phone calls from a - '' that said he was working with - and that our computer was sending many messages that it was having issues. He and his company '' could fix these problems for $280.00. Stupidly, we fell for that con job ''. soon after sending the money and seeing where it was sent to, ( - - ), I realized that this was a scam. I requested a refund, witch they were prompt to do. However, they sent $1800.00 instead of $280.00. -, of course, admitted the mistake and


sent it originally - - - but was unable to do so because PayPal refused to send payment to a personal account in - - After telling - that I was unable to send the refund to - -, he said he understood and for me to send it back to a different email address-one that was a business '' account, but turned out to be - -. I held onto the funds until PayPal verified that the money was indeed in my PayPal account and ready for transfer. I then transferred the money to my bank account. After receiving NUMEROUS phone calls daily from -, and verifying through my bank and PayPal that the money was indeed there, I refunded the $1500.00 to where - told me to. Then 2 months later, PayPal refunds the full $1800.00 to - -, without notifying me in advance, or giving me an explanation as to why. Leaving us with a $1700.00 balance owing PayPal. I have notified the dispute dept. and the fraud dept. of PayPal by email numerous times. I have also called PayPal numerous times and talked with many different people. I am still receiving phone calls from this fraudulent company telling me they want to make things right '', by sending me more money. But not just $1500.00, they MUST send $ - $2500.00 and want me to refund the difference. Each time I have said no. Either send me the correct amount of $1500.00 or nothing ''. They also ca n't /wo n't use PayPal for the transaction, they want to deposit it directly into my bank account and have me refund them by money transfers not through PayPal - I have refused them each time. This last communication, today, ended with - '' being quite angry with me and he said he couldn't/would n't try to help me anymore to get the money back and I would just have to pay PayPal. I have requested received $280.00 on - -, 2015 from - -, deposited in my PayPal account leaving me a balance of $1500.00 still owing. I have requested a reversal of the payment of $1500.00 that was sent to - - from me. PayPal keeps denying me and keeps closing the cases. I realize that I do n't understand the procedures and possibly are n't answering the questions properly, but it seems to me that PayPal could help me out more here. I know I 'm not the only one that has fallen into this fraud trap.

PayPal customer in Washington
Jul 07, 2015

* Source: CFPB Complaint Database

PayPal response to complaint:
Closed

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