Bank of America Credit card department,
I have been going back and forth between - - - rewards program to figure out what happened to my points. Bank of America claimed to have transferred the points automatically, but I never received them on my - - account. I contacted Bank of America ( for the - time regarding the issue ) and they finally transferred me to a supervisor that stated the rewards points expired. Before signing up, I was told that the rewards miles do n't expire let alone after a month! Bank of America kept putting blame on - and sending me to them for resolve when BofA is the - responsible for rewards transfers.
Bank of America customer in Oregon
Jul 07, 2015
* Source: CFPB Complaint Database
Bank of America response to complaint:
Closed with non-monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.bankofamerica.com/ |
Phone | (704) 386-5681 |
Address | 100 N Tryon St Ste 220 Charlotte NC 28202 |
Bank of America | |
Bank of America |
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