Citibank Bank Account Or Service Complaint

(CD) Certificate of deposit Account opening, closing, or management

Citibank Bank account or service department,

(CD) Certificate of deposit Account opening, closing, or management California

The new IRS regulation limiting the IRA rollovers has put a burden on those of us who have saved for retirement and are trying to manage our own investments without paying fees to stockbrokers. IRS publication -, - -, 2014 states that trustees are encouraged to provide the customer a check made payable to the receiving IRA trustee. '' This would satisfy the trustee to trustee requirement. Citibank refuses to accommodate our request and instead wants to charge us a $75.00 fee to use the trustee to trustee transfer method. We feel that we have been penalized enough and are at a loss as to how to cope with continuing to have to deal with regulations that are not friendly to the customer. We realize that you do n't control interest rates, but before we could at least move our retirement accounts around to get the best interest rate, however meager.

Citibank customer in California
Jul 06, 2015

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with non-monetary relief

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Contact Citibank

http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
Citibank
Citibank

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