Diversified Consultants, Inc. Debt Collection Complaint

Diversified Consultants, Inc. Debt collection department,

Other (phone, health club, etc.) Cont'd attempts collect debt not owed Debt is not mine South Carolina

I 'll try to make this brief : Beginning in -/-/-, I began having problems with my - phone and charges. I ordered a new phone through them and it was defective. I made several trips to the local - store but problems continued and I was told the phone could not be repaired. They sent a new phone to the local store but then wanted $20.00 shipping. I refused to pay that since the worthless, defective phone was not my fault, plus I DROVE to the store to pick it up. In the meantime, my - charges went from the quoted $85.00 per month to $120.00 per month, with no explanation. Calls to customer service were useless and I finally got phone service with -. I attempted to return the defective - phone to - different stores and they all REFUSED it. - began contacting me, saying that I owed ridiculous amounts of money, then collection agencies began contacting me. DIVERSIFIED CONSULTANTS called me in -/-/- and I told them what I am telling you - that I did NOT owe this absurdly outrageous $500.00. The agent then asked me if I was disputing the charge and I said


was told that this should NOT have gone against my credit since it was in dispute and that she would give the information to 'administration ' and for me to call back in two or three weeks. My credit score was - out of -, showing that I am a very honest and responsible person. - has been wrong about these charges ( and their terrible customer service ) and Diversified has deliberately lied to me - saying in - that someone would be contacting me about my dispute - when NO ONE contacted me and it was put against my credit.