PNC Bank Credit Card Complaint

Closing/Cancelling account

PNC Bank Credit card department,

Closing/Cancelling account North Carolina

On - -, 2015 I closed a PNC $500.00 secured credit card account. To this day, PNC refuses to refund my $500.00 security deposit. I also have a checking account with PNC and made several visits to my local branch. The excuses started with a holding period for an entire 30 day billing cycle and mailing a check thereafter. Next, up to 45 days. Lastly, 60 days. Attached are photos of the credit balance on the closed account and $28.00 already paid on previous statement.

PNC Bank customer in North Carolina
Jul 01, 2015

* Source: CFPB Complaint Database

PNC Bank response to complaint:
Closed with explanation

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