JPMorgan Chase Mortgage Complaint

Other mortgage Loan servicing, payments, escrow account

JPMorgan Chase Mortgage department,

Other mortgage Loan servicing, payments, escrow account Georgia

I have a Mortgage Loan with JP Morgan Chase, on my primary residence.Because of various hardships, listed in my hardship letter, I fell behind on my payments. I understand I am behind by 6 payments ( $6300.00 ) including - 2015. They have scheduled an Auction Date of - - 2015 to sell my home. So I had submitted a complete HAMP Modification package on - - 2015. They received it but said that I should have applied at least 1 month before the auction date. Since I did not do that, they are going ahead with the Auction. I DO NOT KNOW, IF THERE IS ANY SUCH RULE UNDER HAMP GUIDELINES.Please examine this and arrange to stop the auction. Since they are saying it is too late to do a modification, I requested them to allow me a Repayment Plan with 50 % of the arrears being paid now and the balance in say 6 monthly installments along with my regular payments.Even this they refused and are bent upon auctioning the property on - -. This is my Primary Residence, and I want them to give me a chance to keep it.If they auction it, my husband, I and my - - children will be thrown onto the street.

JPMorgan Chase customer in Georgia
Jul 01, 2015

* Source: CFPB Complaint Database

JPMorgan Chase response to complaint:
Closed with explanation

Consumer disputes how JPMorgan Chase handled their complaint

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Contact JPMorgan Chase

http://www.jpmorganchase.com/
(212) 270-6000
[email protected]
270 Park Ave Fl 12
New York NY 10017
JPMorgan Chase
JPMorgan Chase

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