HSBC Credit Card Complaint

Closing/Cancelling account

HSBC Credit card department,

Closing/Cancelling account California

Wallet pick pocked in 2013, promptly notify bank and filed a police report. New credit card issued, but Credit card company ( HSBC ) fails to remove fraulent charges from 2013 from old credit card number ( account ). Tell me everything is okay and that I am not responsible, but the amount owed keep going up. Keep sending emails that I need to pay due to outstanding balance. No resolution after numerous phone calls since 2013.

HSBC customer in California
Jul 01, 2015

* Source: CFPB Complaint Database

HSBC response to complaint:
Closed with explanation

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Contact HSBC

http://us.hsbc.com/
(212) 525-5000
[email protected]
452 5th Ave Fl 22
New York NY 10018
HSBC
HSBC

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