FAIR COLLECTIONS & OUTSOURCING, INC. Debt Collection Complaint

FAIR COLLECTIONS & OUTSOURCING, INC. Debt collection department,

Other (phone, health club, etc.) False statements or representation Attempted to collect wrong amount Illinois

- ( - ) LP is attempting to collect $320.00 from me when the actual amount should be $0.00. I received a letter from a Collection Agency, Fair Collections & Outsourcing on behalf of - in regards to not placing trash in the appropriate space upon moving. This is not true. The - is located in - -, IL. They are Town-houses. The representative initially told us upon moving into the our town-home that it is mandatory to purchase a garbage bin, or large garbage can for our approx. - ft. back porch and that our garbage is to be maintained and held on our adjacent back porch because the garbage men will pick it from there once a week. We were told never to place any of our garbage anywhere else because there was no where else to put the garbage due to the fact that there is no alley or specific designated place to put the resident 's garbage. And if found out that we were placing our garbage any where else outside of our own back porch we would be penalized with a violation fee. So, I called - after receiving the - letter from - office


Why was it alright for them to leave garbage on their back porch? The left behind materials and garbage they left behind stayed for a few days after leaving the residents and I witnessed the - work men removing the recent couple 's garbage who just left. Why was it alright for them to do this and you 're trying to collect money from me for following your instruction upon moving in? '' The - responded with, Well that was my cousin. I told them I would take care of it. '' What? Where is the fairness in this nepotism. She never told me where we were to have placed the things we was not taking with us so all we knew to do was clean up the interior of the place and neatly as possible construct garbage in the rightful place of which we had been told to do. I believe the reason why - is doing this is because we had to leave - month early due to lost jobs and could n't afford to live there any longer. As soon as we had figured this out I immediately wrote - a letter and walked it over to the - residential office. The letter stated that we are sorry to inform them that we will have to leave due to the fact that I had lost my job and after the following month would simply not be able to afford the monthly $1000.00 and they were going up on the rent with new lease. We just were not going to be able to keep up with the rent so instead of trying to struggle with making monthly rental payments and utilities we came forth with hopes that they would have some compassion seeing how we never gave them any trouble and paid rent on time every month. We also gave them notice in the letter that we would look for another renter, and that it would be alright to start showing the apartment for new tenants. They never sent anyone to view the apartment, and they never placed the apartment as open to new tenants. This is part of Illinois - - - rights process, that if you have to move out early you must find another tenant and the landlord is obligated to seek another tenant as well during this time. But, I may be digressing. The point here is that I do n't owe - any monies for removal of trash because I placed and left the no longer needed things where I was told to by their - representatives. Unless someone else came and went through our garbage we left it where we were told to leave it.