Apple Financial Holdings, Inc Bank Account Or Service Complaint

Checking account Problems caused by my funds being low

Apple Financial Holdings, Inc Bank account or service department,

Checking account Problems caused by my funds being low New York

I was charged a $35.00 overdraft charge when I had expressly asked my bank to never overdraft my account for any reason. Not only that, but I also had made a deposit the night before that would more than cover the small charge that my bank ( Apple bank ) was claiming merited the $35.00 overdraft charge. This overdraft charge seemed unfair, unreasonable, and avaricious. I talked to the phone customer service, who was unhelpful and told me to talk to my local branch, and I then talked to my local branch, who told me they did not have the authority to overturn this charge, when they have in the past. They then asked me to fill out a form to request this charge be overturned. But they seem unhelpful and unwilling to listen to what I have to say and they seem to be more concerned with profiting off of my bank account then in offering legitimate and professional service. I 'm contacting your office because I believe you exist for this type of low-level crime that banks get away with consistently and wind up profiting off of these kinds of seemingly innocuous situations to the tune of - of dollars every year. Thank you.

Apple Financial Holdings, Inc customer in New York
Jun 29, 2015

* Source: CFPB Complaint Database

Apple Financial Holdings, Inc response to complaint:
Closed with monetary relief

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