U.S. Bancorp Credit Card Complaint

Rewards

U.S. Bancorp Credit card department,

Rewards Georgia

I have a US Bank - - - credit card. Recently, US Bank has changed major benefits of the credit card. The most significant change was the elimination of the second free night award redemption as of - -, 2015. This was the single best feature of the this card that made it worth while of the annual fee. Had this benefit not been available, I would not have applied for this card. Also, starting - -, 2015, that benefit was replaced by an annual free night when you spend $10000.00 on the card per year. However, you had to spend $10000.00 in the previous year prior to the statements with the next annual fee. Because of the start date of - -, 2015, I only had 15 days to spend $10000.00, which was not enough.

U.S. Bancorp customer in Georgia
Jun 28, 2015

* Source: CFPB Complaint Database

U.S. Bancorp response to complaint:
Closed with explanation

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Contact U.S. Bancorp

http://www.usbank.com/
(800) 872-2657
[email protected]
800 Nicollet Mall Ste 200
Minneapolis MN 55402
U.S. Bancorp
U.S. Bancorp

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