Granite State Management & Resources Student Loan Complaint

Non-federal student loan Dealing with my lender or servicer

Granite State Management & Resources Student loan department,

Non-federal student loan Dealing with my lender or servicer New Hampshire

This is - of - complaints that have now haunted me for way too long. - foremost I have a major problem with the initial placement of my loan in collections, I was making - payment to granite state management in NH, where they led me to believe - easy payment took care of all of my loans. Not to mention they also led me to believe that my loans covered my entire schooling (which they did not and -.). Long story short, I eventually was contacted by a collection agency by the name of - and told I had to pay - more per month to them for this - private loan that was sent to collections all while still paying on the other loans. I was confused and upset. I disputed - but then began paying this company - a month for fear of them ruining my credit. I was very young when I made this choice to start paying them and I feel now like this was predatory in nature. Then after paying for nearly a decade I assumed that I would be close to paying them off (now -) and figured I would give them a


a copy of my original contract. I received these things and found that all of my payments had been marked as attorneypayments and there was no breakdown of principal, interest or collection costs... just attorney payments. I did some research and found that there were many things going on that were not only unfair but appeared to be illegal. I called them back, informed them that I had looked into this and was told it was not - but the original lender who drafted this. When I called granite state management the refused to speak with me. I again called - and told them I would settle the debt for -. The original loan was for -, I was told my balance was - after paying for more than - years and that they would settle for no less than -. I then finally got a letter informing me I could dispute the debt in writing. So I did just that. I received a call from a different collection agency regarding this matter and explained the whole thing to the gentleman on the phone, he agreed that something wasn't right and said he would loom into it. I never got a call back from him, and then - days ago I got a call from - again. They now are telling me that I owe them -!!!!???? I got quite upset at the man on the phone, he told me that he would knock it down to - and settle. I told him that I wanted to take care of this debt because I want to buy a house which is why I called them -. He then spun that back on me and basically said i could not buy a home because this debt would hurt my credit... As this was a recorded call I asked him if he realized that it was illegal for him to say that to me and he asked me how? I understand this is a small amount of money, and I also understand that one must pay back their debts, but had I not called them apparently id have been paying them for the rest of my life with no idea the debt was growing not shrinking. I am furious and unsure how to handle this problem and these - predatory companies. Please help me.

Granite State Management & Resources customer in New Hampshire
Jun 26, 2015

* Source: CFPB Complaint Database

Granite State Management & Resources response to complaint:
Closed with explanation

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