HSBC Mortgage Complaint

HSBC Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Massachusetts

HFC Mortgage Statement and HFC Account page amounts are not the same. Statement YTD owed should be $18000.00 ( 5mos. @ $ -2mos. @ $2600.00 ) YTD I 've paid $12000.00 Difference should be $ - not $5200.00 ( amt. on HFC Acct. page ) or $8000.00 ( amt. HFC Statement ) The only way I can make either of those totals is if I add - month at the old rate to the correct difference $5400.00 + $ - $8000.00. HFC has lost/misplaced/misapplied - previous mortgage payments. I wonder if it has happened again?