HSBC Mortgage department,
Conventional fixed mortgage Loan servicing, payments, escrow account Massachusetts
HFC Mortgage Statement and HFC Account page amounts are not the same. Statement YTD owed should be $18000.00 ( 5mos. @ $ -2mos. @ $2600.00 ) YTD I 've paid $12000.00 Difference should be $ - not $5200.00 ( amt. on HFC Acct. page ) or $8000.00 ( amt. HFC Statement ) The only way I can make either of those totals is if I add - month at the old rate to the correct difference $5400.00 + $ - $8000.00. HFC has lost/misplaced/misapplied - previous mortgage payments. I wonder if it has happened again?
HSBC customer in Massachusetts
Jun 26, 2015
* Source: CFPB Complaint Database
HSBC response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File Complaint| Website | http://us.hsbc.com/ |
| Phone | (212) 525-5000 |
| [email protected] | |
| Address | 452 5th Ave Fl 22 New York NY 10018 |
| HSBC | |
| HSBC |
Loading similar complaints
|
{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}} {{x.COMPLAINT_WHAT_HAPPENED | preview}}... |