RBS Citizens Bank Account Or Service Complaint

Checking account Deposits and withdrawals

RBS Citizens Bank account or service department,

Checking account Deposits and withdrawals Massachusetts

I had a checking account in good standing for almost a year with Citizen's bank. During my history with this bank, I'd had several deposits made through my - account to my checking account with Citizen's without problems. In -/-/- I had - sent from my - account to my Citizen's account. - has confirmed the transaction was completed but Citizen's is claiming they don't have it despite having a confirmation and ACH trace number from Paypal proving otherwise. Despite my having a good standing account with Citizen's for almost a year and my providing these confirmation numbers, Citizen's rudely closed my account in -/-/- They are claiming I owe them over $600.00 and have reported me to 3rd party companies that they closed my account for Account Abuse.

RBS Citizens customer in Massachusetts
Jun 26, 2015

* Source: CFPB Complaint Database

RBS Citizens response to complaint:
Closed with explanation

Consumer disputes how RBS Citizens handled their complaint

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