Encore Capital Group Debt Collection Complaint

Other (phone, health club, etc.) Disclosure verification of debt not given enough info to verify debt

Encore Capital Group Debt collection department,

Other (phone, health club, etc.) Disclosure verification of debt Not given enough info to verify debt Florida

I have submitted - letters demanding verification of debt and this company replies by stating they have verified the debt and are satisfied it is mine but I have not received any verification documentation as allowed by law. They continue collection efforts by continuing to report a negative account to all credit bureaus. They have deliberately ignored my validation requests and continue the collection process on an account that I do n't own. They refuse to provide me with any document containing my signature or any other information requested in my validation requests. They have added a notation to my credit report indicating my dispute and the fact the dispute is invalid as they have validated the account in house.

Encore Capital Group customer in Florida
Jun 25, 2015

* Source: CFPB Complaint Database

Encore Capital Group response to complaint:
Closed with explanation

Consumer disputes how Encore Capital Group handled their complaint

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Contact Encore Capital Group

https://www.encorecapital.com/
(877) 445-4581
[email protected]
P.O. Box 939069
San Diego CA 92193
Encore Capital Group
Encore Capital Group

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