Astoria Bank Bank Account Or Service Complaint

Savings account Account opening, closing, or management

Astoria Bank Bank account or service department,

Savings account Account opening, closing, or management New York

We opened a Savings Account at Astoria Bank, - NY on - -, to the amount of $250.00 on my husband 's account and my account we were informed that if we would add an additional $2500.00 for 90 days we would be eligible for a bonus of $250.00. After the 90 days we did not receive the promised bonus, we went down to the bank and they promised that within a week we should receive our bonus, since then they have been giving us the run-around, and we have not received anything.

Astoria Bank customer in New York
Jun 24, 2015

* Source: CFPB Complaint Database

Astoria Bank response to complaint:
Closed with explanation

Consumer disputes how Astoria Bank handled their complaint

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