Savings account Account opening, closing, or management
Astoria Bank Bank account or service department,
Savings account Account opening, closing, or management New York
We opened a Savings Account at Astoria Bank, - NY on - -, to the amount of $250.00 on my husband 's account and my account we were informed that if we would add an additional $2500.00 for 90 days we would be eligible for a bonus of $250.00. After the 90 days we did not receive the promised bonus, we went down to the bank and they promised that within a week we should receive our bonus, since then they have been giving us the run-around, and we have not received anything.
Astoria Bank customer in New York
Jun 24, 2015
* Source: CFPB Complaint Database
Astoria Bank response to complaint:
Closed with explanation
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