JPMorgan Chase Mortgage Complaint

Other mortgage Loan servicing, payments, escrow account

JPMorgan Chase Mortgage department,

Other mortgage Loan servicing, payments, escrow account Oregon

To whom it may concern. I have a few concerns with my HAMP loan modification with Chase Bank Starting - - - with my Trial Period Payment. I feel these needs to be brought to your attention for review. # 1 - My first concern with my HAMP loan modification Is that I was paying my Property Tax and Homeowners Insurance before starting the trial period payments. Chase added an Escrow account to my HAMP and took Escrow out of my Trial Period Payments [ TPP ]. None of this Escrow from my TPP shows up as applied funds in the History I received to check on how my funds were being applied. These funds being made to an Escrow account total $560.00 from the - - 's and on - - only $180.00 is being applied to Escrow. # 2 - When I received loan modification papers. I called - -, the representative which worked with me on my loan modification process. I asked about the $1100.00 shortage that was in the cover letter with my final Loan Modification documents. This statement included in my escrow payment of $180.00 and I would have 5 years of payments to repay


short $1800.00 ( different from when the loan modification that just started ) there was an : o Option A : to pay the $1800.00 shortage in full. o Option B : pay $31.00 over 60 months. I opted for Option B once again. This brought my loan up from $870.00 to a new amount of $940.00. I now question whether the 60 month Escrow program can be reinitiated once it has been started. Now my new payment starting -/-/- was $68.00 more than my first payment. If I was to pay an extra $31.00, this figure should have brought my new payment to $900.00, not the figure Chase Bank came up with that was so much more. Then another increase starting -/-/- to a new amount of $950.00. The shortage again increased starting -/-/- with a new amount of $960.00 The letter dated -/-/- still showed a shortage of $1400.00 with a new monthly payment starting -/-/- is $970.00 which includes $45.00 extra for next 32 months to pay back the shortage. I would like your offices to be informed about - 's from Chase which is more than what actually was paid by homeowner to Chase in interest. If homeowner claims what Chase is saying and the amount was really a lot less, what are the repercussion with the IRS by taking Chases figures from the - that could be wrong.

JPMorgan Chase customer in Oregon
Jun 23, 2015

* Source: CFPB Complaint Database

JPMorgan Chase response to complaint:
Closed with non-monetary relief

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Contact JPMorgan Chase

http://www.jpmorganchase.com/
(212) 270-6000
[email protected]
270 Park Ave Fl 12
New York NY 10017
JPMorgan Chase
JPMorgan Chase

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