Guaranteed Rate Mortgage Complaint

Conventional fixed mortgage Loan servicing, payments, escrow account

Guaranteed Rate Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Georgia

I have bill pay set up to pay my mortgage monthly to Guaranteed Rate. I have made - payments, and both have been posted and mailed from my account according to my bank -. Guaranteed Rate claims to have not received the - payment, while - has verified that the payment has been sent. Guaranteed rate now has listed my account as delinquent, and charged me a fee of - $.00

Guaranteed Rate customer in Georgia
Jun 22, 2015

* Source: CFPB Complaint Database

Guaranteed Rate response to complaint:
Closed with explanation

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