Arvest Bank Mortgage Complaint

Arvest Bank Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Maine

I have a mortgage with Central Mortgage Company. I was a few days late in 2013 and they waived the late fee. Over 2 years later I was late by 2 days and they assessed a $69.00 late fee which they would not consider waiving. The following month my payment was timely but they rejected the payment after the time period for when payment was due making the payment late. They assessed another $69.00 fee to spite their agreement that there was no way for me to make this payment on time. They are abusive and their actions should not be allowed.