Citibank Credit Card Complaint

Credit line increase/decrease

Citibank Credit card department,

Credit line increase/decrease North Carolina

On - I called Sears Card to pay off and close the account. I approved an electronic payment thru my bank. On - my lender drew a credit report which listed me as past due - days. on -, I called Sears Cards and was told that the payment of - failed due to incorrect a/c #. at that point I authorized a new payment for the then balance. I asked that they contact the credit reporting services and advise them of the error, I was told that this would take 7-10 days. On - I received - letters from Sears stating that the account had been brought to a - balance, but the Credit reporting services had not been advised. I 'm trying to secure a substantial loan, for a new home, my credit score has been dropped by - points. I need the corrected, and I need it Quickly. I 'm paying rent until my house is started. I would appreciate your help in this matter. thank you..

Citibank customer in North Carolina
Jun 22, 2015

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with monetary relief

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Contact Citibank

http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
Citibank
Citibank

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