GE Capital Retail Debt Collection Complaint

Communication tactics frequent or repeated calls

GE Capital Retail Debt collection department,

Communication tactics Frequent or repeated calls New York

- - - Caller ID noted this companies number at no time have there been any messages left. The caller ID noted Synchrony ''. We work so we never knew who the company was as we were not home for the call. Saturday - I had been woken up by a call from this company they were recording as I could hear beeps intermittently yet I was not told that this was occurring. The call was not for me but for my daughter who has not lived at this address in over 2 years. I related that information, they then began to ask for her contact information. I stated that I would not disclose any information until I knew who was calling and why. The person tone became angry and stated it was a personal matter and would not disclose the type of company or why they were. After the call I contacted my daughter, she said she has been in contact with them and that she had made a payment but could not pay the full amount so she was late. My daughter seemed distressed and stated that they have her number and they have been harassing her, even after she had been in contact. I do not approve of people phoning my home over and over leaving no messages and becoming belligerent when there is nothing I can do, as this matter does not pertain to me or anyone living in my household. These people need to be regulated.

GE Capital Retail customer in New York
Jun 20, 2015

* Source: CFPB Complaint Database

GE Capital Retail response to complaint:
Closed with non-monetary relief

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Contact GE Capital Retail

https://www.synchronyfinancial.com/
866-419-4096
950 Forrer Blvd 
Kettering, OH 45420
GE Capital Retail
GE Capital Retail

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