Amex Prepaid Card Complaint

Amex Prepaid card department,

Mobile wallet Managing, opening, or closing account California

I received an email how about Friday night - - 2015 the email was from american expres serve in the email it was just plain mean that my account was being closed and the reason why they told me my account was going to be close was because I was in violationin violation of section - - - - - - Bank Account and - - - - credit card, - ( - ) debit card or debit/payroll card issued in your name. We reserve the right, in our sole discretion at any time, to limit or change the number or type of Payment Funding Sources an individual may link to an Account. You may not load funds to your Account from any source that we do not expressly permit in this Agreement. In the event you link or add funds from a Payment Funding Source that is not in compliance with these terms, we reserve the right in our sole discretion to limit, block, or place a hold on certain transactions or transfers and/or close your Account. ) now my account from - - - a week earlier I provided them the statement which indeed prove that I was


had to say they just said we 're going to close up your account in the sad andthe funds the funds approximately equal in to almost $20000.00 in that account I told him that I gave they were going to close my account that I needed the money ASAP they told me no they told me they were going to keep the money and that was thatnow if they do n't want to do business with me I do n't really it does n't really matter to me I just need my money to be distribute out to me as - have bills to I rent to pay I have bills to pay they have been waiting for so long that I could lose a lot by not having those funds so he could please help me out with this I will highly appreciate that and american expres pretty much contradicted yourself because I mean they 're saying that I was in violation of - - I mean I was in no violation because the account is mine so I do not understand why they took that decision