JPMorgan Chase Mortgage Complaint

JPMorgan Chase Mortgage department,

Other mortgage Loan servicing, payments, escrow account Colorado

I opened a new mortgage with Chase bank, and I then tried to sign-up for the Chase Cash Back Advantage program which offers a 1 % rebate when setting up automatic payments from a Chase checking account : - was told that I am not eligible for this program since my mortgage originated with a mortgage broker. The offer very clearly says Mortgage Cash Back works with any new Chase mortgage or refinance. '' yet the bank referred me to fine print that says This offer is only available for new, residential first mortgage purchase and refinance loans submitted directly to Chase.


ANY new Chase mortgage '' [ emphasis mine ], not some '' or eligible '' Chase mortgages. If a bank is able to clearly advertise - thing, and then contradict itself the fine print of the terms and condition, there is no limit to the deception that would be permitted.