Barclays Credit Card Complaint

Barclays Credit card department,

Closing/Cancelling account North Carolina

After a recent evaluation of my credit report/score I noticed that my credit score had gone down from over - ( excellent ) to around - ( poor ) without having any credit or financial issues. Curious as to what had happened, I learned that the sole cause of this distress was the merger of - - and - - and their credit card programs. I was issued without request a new credit card, and desiring only - card, my old credit card was erroneously terminated. I had used the card since -/-/- as my main credit card, but as a result of this mix up, my history now no longer goes back to -/-/- but only to -/-/-. Another involuntary effect of the change of card was that my credit line went from - to -, triggering a high usage ratio. This loyal US airways/- card customer has contacted the issuing organization, but all they are willing to do is increase the credit limit on the new card, after pulling and lowering my credit score even more, and not restore the longer running card and restore both my credit limit, history and consequently report/scoreIt will be clear that this reply is not acceptable and that further discussion as well possible legal actions are contemplated as:1. I did not request the new card issuance. 2. Implied was that the old card was to be replaced going forward. 3. Not enough care, explanation and implication was provided to an unknowledgeable consumer when approaching the issuing organization to only have - card and terminate the older one. 4.Financial and reputational damage is incurred. Finally, not a legal argument, but a loyal and credit worthy customer as of -/-/- deserves a better treatment. Therefore I hereby request through the appropriate channels to either reinstate/merge my former US airways/- credit card or increase the credit limit on the new -/Barclay card accompanied with a communication to the - credit rating agencies, restoring my credit report and score.