HSBC Mortgage Complaint

Conventional fixed mortgage Loan servicing, payments, escrow account

HSBC Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Massachusetts

HFC, Member HSBC Group, -. - -, -, - -:1. Refinanced my original mortgage, $140000.00 -/-/- and consolidated - mortgage for $60000.00 into new principal balance of $210000.00. Reported the $68000.00 - mortgage as Charged Off and sold it to - - - -, Attn : -, - - - -, -, - -. - - has me in Collections and the inaccurate information is being reported as Negative and effecting my - Score in a very negative manner. 2. My original mortgage did not have the provision to pay Real Estate Taxes but HFC paid $10000.00 to a parcel in the City of - and charged me with an additional $10000.00 thus increasing my principal balance to $220000.00. I have been disputing this fact since -/-/- and have not received resolution. 3. HFC did not report to any Credit Bureaus from -/-/- to current and there are ( - ) - days past due on my Credit Report. 4. I refinanced with HFC in -/-/-, paid on time, and HFC did not report new mortgage and reports as -+ days past due.

HSBC customer in Massachusetts
Jun 17, 2015

* Source: CFPB Complaint Database

HSBC response to complaint:
Closed with explanation

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Contact HSBC

http://us.hsbc.com/
(212) 525-5000
[email protected]
452 5th Ave Fl 22
New York NY 10018
HSBC
HSBC

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