Webster Bank Bank Account Or Service Complaint

Savings account Account opening, closing, or management

Webster Bank Bank account or service department,

Savings account Account opening, closing, or management Texas

HSA Bank- - - -, - - -, WI - -On - -, 2015, I received a notice that my account had been inactive for - years and it was going to be closed. During this time I had made multiple calls regarding the account, have accessed my account online, and on -/-/15 transferred $2000.00 from my investment account into my cash account. Also I was unable to reset my password to access my account and the answer to the question of my father 's middle name was deemed incorrect once I was able to reset my password with telephone help from the bank. Something is not right and should be investigated. - -

Webster Bank customer in Texas
Jun 13, 2015

* Source: CFPB Complaint Database

Webster Bank response to complaint:
Closed with explanation

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