Bank of America Mortgage Complaint

Bank of America Mortgage department,

VA mortgage Loan servicing, payments, escrow account California

I sent my -/-/ monthly mortgage payment to BofA ( my lender & loan servicer ), loan # -, # - check for $690.00. I did not receive a - statement in the mail form BofA, so I wrote the loan number on my check, & stapled a note stating to apply my payment to my # - loan. BofA cashed my check on -/-/15. On -/-/15, I received a delinquent notice in the mail stating I did not pay my - mortgage payment. On -/-/15, I called BofA, was put on hold for 20 minutes, then routed to collections. After talking to - - - foranother 25 minuted, he stated my check was applied to another loan. - - said BofA would fix their mistake & waive imposed charges. I have called BofA serveral times trying to resolve their incompetent mistake, they refuse to fix it. As of today -/-/15, I have received - delinquent notices, threatening they will call my loan due, threatening a foreclosure on my VA - Veterans Administration - loan, threatening reporting the delinquency to the --credit bureaus, threatening to report to the Veterans Administration loan delinquency. In addition, BofA is sending me delinquent threat letters to my email, calling my cell phone & home phone every other day, & sending me certified letters. Please provide assistence to stop BofA from performing illegal, unprofessional, unethical, & fradulent banking business tactics. I paid my - mortgage payment in full for -, BofA took my money & is threatening & harassing me by phone, email, & - mail.