Genesis Lending Student Loan Complaint

Non-federal student loan Dealing with my lender or servicer

Genesis Lending Student loan department,

Non-federal student loan Dealing with my lender or servicer Colorado

Currently I have student loans with Genesis Lending from classes that I attended at - - - in -, Wyoming from -/-/- till -/-/-. I am a veteran of the - - and as though I did receive benefits from my - G.I. Bill, the money had to be used for living expenses since my husband and I were unable to receive campus housing due to our marriage status. Because of this, we were unable to use the G.I. bill for its intended use and now we are paying the student loans. Considering - provided high hopes for attending the school, I became a - GPA student and graduated with above and beyond characteristics. When I attended the introduction day where I had to sign tons of papers, I remember specifically them telling me to sign a paper for a private Genesis loan in which I had not been aware of. They wanted me to do this since I did n't not qualify for some other loan. The lady insisted that it was a good loan although I feel I did n't have much time to think about it and I feared that I would not be able to attend


husband received -. I became sole provider till he found a job but I was not properly prepared to work in the position I ended up getting as an - at - -. My hands on teachings were out of date for the current repairs that I had to make on vehicles. I feel that my husband and I were ill-equipped for entering the - as they had lead us on to be as well as my above and beyond attitude that I worked on while attending did not seem to have made a difference. I currently am a - and both my husband and I feel that we did not receive enough or the right sort of education that would help us in the -. We have felt like this for years. Our loans had been on multiple deferments and forbearance as well as while I did have a job, I do remember specifically - instance where I received collectors calls and I had to tell them I could n't pay them back but the lady insisted that I make a payment that very day. The call ended in tears. Myself as well as my husband where not happy with our education as well as the position that we were left in when he could n't get a job and that we had to use the benefits money to pay for our living expenses at the time. We are still to this day trying to get ahead even with our loans on forbearance.

Genesis Lending customer in Colorado
Jun 11, 2015

* Source: CFPB Complaint Database

Genesis Lending response to complaint:
Closed with explanation

Consumer disputes how Genesis Lending handled their complaint

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