Bank of America Mortgage Complaint

Bank of America Mortgage department,

VA mortgage Loan servicing, payments, escrow account North Carolina

1 ) - - Tax billed and BofA paid - the amount of taxes paid per month during the life of this 9 year loan. 2 ) BofA billed me for the additional amount. When I learned of the error, I contacted - - Tax who refunded ~ $600.00 of the - billed and paid by BofA . 3 ) I notified BofA they would receive the refund, which was paid back to their billing are, - who cashed the refund check - - and finally appeared in my mortgage statement during the - week of -. 4 ) BofA began moving portions/all of my monthly payments to my escrow account. I do n't know when this began because BofA Online blocked my access to my mortgage information. 5 ) So even though BofA has recouped my property tax payment, and even though I have never been late in making my mortgage payments, including for the current month of -, BofA continues to write billing letters, generate automated billing phone calls, and have had - or more call me demanding payment. 6 ) I have belatedly learned that although not done during the past nine years, it is the practice


and again, have neither missed nor been late in making a mortgage payment, so being treated as a deadbeat is something I find incredible and not at all pleasing. Any third party will quickly see the diabolical mess BofA has made of my payment history and how I have without fail made my payments on the fourth Wednesday of each month and received by Bank of America the following day via electronic transfer. The various contacts made by Bank of America began the latter part of - and have continued through - and into -, 2015, with no relief in sight. Note : Contacts by Bank of America have come form numerous sources and geographical locations, including -, T-, - -, CA, - -, CA, etc.