U.S. Bancorp Credit Card Complaint

Rewards

U.S. Bancorp Credit card department,

Rewards California

I signed up for a - - - - - credit card with US Bank that had an enrollment bonus of - points after making $3500.00 in purchases. After completing this $3500.00 spend, I only received a - point bonus. I would like the full amount as advertised and agreed upon prior to my application. I confirmed the enrollment bonus with a rep on the phone after I received the physical card. There is a lower level card available from US Bank that only gives - points, but I confirmed with the rep that my account was the - Signature version, which should be awarded -. I emailed on - and -, and called on -, but this issue has not been resolved yet.

U.S. Bancorp customer in California
Jun 10, 2015

* Source: CFPB Complaint Database

U.S. Bancorp response to complaint:
Closed with non-monetary relief

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Contact U.S. Bancorp

http://www.usbank.com/
(800) 872-2657
[email protected]
800 Nicollet Mall Ste 200
Minneapolis MN 55402
U.S. Bancorp
U.S. Bancorp

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