Consumer Portfolio Services Consumer Loan Complaint

Consumer Portfolio Services Consumer loan department,

Vehicle loan Managing the loan or lease Florida

I purchase a vehicle from - - - - - -, - -, -My Salesperson was - -. The financial person didthe additional fees to make payment each month on my loanwith Consumer Portfolio Services, INC ( CPS ) located- - -, -, - - - went to make my - payment the customer servicerepresentative that you have to $12.00 for each paymentI informed her that no one told us that. On the statementthat was mail to us, it does n't say nothing about any feesI told her that was wrong for your company not to informedthe customers of this fee before signing the loan or on the statement. I had to transfer additional funds in the amount for this. If you pay online itsa $12.00 or over the phone. She informed that it 's not on thestatements, only when you call to make your payment we letyou know about the fees. I called the - -, themanager at - to let them know this is not rightthat CPS have hidden fees with my loans. I told him thatI told - - my budget, due this additional fee I wentover my budget to make payment on my car. I was mad Ithink this is a way to get over customers. On - -, --. - called CPS to asked them if something can be done, customer servicerepresentative said no, this the way CPS let customerknow about any fees. The dealership was not aware of theseany additional fees. I told the customer service Rep thatother companies have the fees on the statement why CPSdo n't do that, she said this is the why we do things. I told herI told I left over - messages for a manager to call meregarding this matter, NO ONLY never called me back. her I was going to report this to - State Attorney Officethis is so wrong, please look into this. I saw that investigationon - and - for the same thing. Please go afterthese people.