Bank of America Mortgage Complaint

Bank of America Mortgage department,

VA mortgage Loan servicing, payments, escrow account Texas

Bank of America 's website did not give me an option to pay my note on the - and - of this month. I have been paying on this bill for around 10 years. I 've never been late.I 've almost always paid my mortgage on the - or - of each month, as this is when I get paid. I make sure not to go over 30 days, however, the month of - had 31 days in it. I went to pay my bill on the - of -, which fell on a Friday and was met with the drop down button not allowing it. I tried on - -, which fell on a Saturday, to make the payment again and was with an error stating that Saturday was not a business day. This forced me to schedule the payment on - -, that Monday. This is online payments and it should n't of mattered if it was a business day or not, as long as the payment was made. I have now been informed that Bank Of America has decided to report on my credit report a late, which will damage me! This is not fair and my records will show that I have paid my bill on the same date of each month. How am I to be penalized because Bank Of America did n't allow me to make an online payment on - of those days, yet the record shows that I scheduled on - - for the - of the month ( the only option )? There was also nobody to speak with over the phone as that department was closed.