Encore Capital Group Debt Collection Complaint

Payday loan Cont'd attempts collect debt not owed debt is not mine

Encore Capital Group Debt collection department,

Payday loan Cont'd attempts collect debt not owed Debt is not mine Maryland

About a two months ago, I began receiving threatening phone calls from a debt collector service regarding a online payday loan that I never received. The company threatened that I committed check fraud and that there will be someone coming to my job to arrest me. I spoke to an individual who was very nasty and would not give me much information. They told me I better pay the loan and hung up. I called back and was extremely upset about this call. I was finally able to speak to someone to explain that I needed to pull my bank records from - 2011. I went to the bank and pulled the information and called this company back and was told to fax the information in. WelI, I faxed in this information and called again speaking to different people and I was told that I was okay and should not get any more calls. Two days later, they began calling my cell, my father 's telephone number and my home number. I again attempted to call and explained what I was told and I reached the same nasty person STATING THAT I BETTER PAY THE MONEY AND HUNG UP. I


telephone from a woman stating that she has my business address and have been given some paperwork to have me picked up and processed for this outstanding charge that I never had. This time the amount was huge and they stated that I had to pay it in order for me not to be arrested. With my job on the line I paid - dollars allowing these people to have my debit card. However after getting off the phone crying, I began to contact people and told them what happened and they informed me that I was duped out of my money. The dept collectors company from the - call never provided their name and all I have is telephone number - and the payday loan they mentioned was - -. The next debt collector did provide their name - - - located in PA and - as well as the person who called to threaten that I would be picked up, -. I have tried to call this number back and no one will pick up. I was given a name - - and the company that is now stating I owe for a payday loan is now call Midland Funding.

Encore Capital Group customer in Maryland
Jun 03, 2015

* Source: CFPB Complaint Database

Encore Capital Group response to complaint:
Closed with explanation

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Contact Encore Capital Group

https://www.encorecapital.com/
(877) 445-4581
[email protected]
P.O. Box 939069
San Diego CA 92193
Encore Capital Group
Encore Capital Group

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