GE Capital Retail Credit card department,
Customer service / Customer relations Florida
This is a - complaint on CFPB Case--. I received the letter dated -/-/15 reflecting a balance of $3700.00, Synchrony said they had credited the account due to customer service and goodwill. We immediately paid this balance of $3700.00 on -/-/15, to be 100 % finished with this company. Today on -/-/15 I received a statement showing a payment of $3700.00, than a $25.00 late fee was applied for not making a payment on - ( I was in a dispute with them ... seriously why would I make any payment until I heard their response ), also there was an additional $220.00 interest applied AND a new balance of $6600.00!!!!!! I am so upset and would NEVER recommend a person to open a care credit acct with Synchrony!!! The balance ( proof in their document in response to my original complaint ) was paid off and I want a new statement mailed reflecting a - balance. This is absolutely ridiculous!
GE Capital Retail customer in Florida
Jun 01, 2015
* Source: CFPB Complaint Database
GE Capital Retail response to complaint:
Closed with monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.synchronyfinancial.com/ |
Phone | 866-419-4096 |
Address | 950 Forrer Blvd Kettering, OH 45420 |
GE Capital Retail | |
GE Capital Retail |
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