GE Capital Retail Credit Card Complaint

Customer service / Customer relations

GE Capital Retail Credit card department,

Customer service / Customer relations Florida

This is a - complaint on CFPB Case--. I received the letter dated -/-/15 reflecting a balance of $3700.00, Synchrony said they had credited the account due to customer service and goodwill. We immediately paid this balance of $3700.00 on -/-/15, to be 100 % finished with this company. Today on -/-/15 I received a statement showing a payment of $3700.00, than a $25.00 late fee was applied for not making a payment on - ( I was in a dispute with them ... seriously why would I make any payment until I heard their response ), also there was an additional $220.00 interest applied AND a new balance of $6600.00!!!!!! I am so upset and would NEVER recommend a person to open a care credit acct with Synchrony!!! The balance ( proof in their document in response to my original complaint ) was paid off and I want a new statement mailed reflecting a - balance. This is absolutely ridiculous!

GE Capital Retail customer in Florida
Jun 01, 2015

* Source: CFPB Complaint Database

GE Capital Retail response to complaint:
Closed with monetary relief

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Contact GE Capital Retail

https://www.synchronyfinancial.com/
866-419-4096
950 Forrer Blvd 
Kettering, OH 45420
GE Capital Retail
GE Capital Retail

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