Exeter Finance Corp Consumer Loan Complaint

Vehicle loan Problems when you are unable to pay

Exeter Finance Corp Consumer loan department,

Vehicle loan Problems when you are unable to pay California

Purchased a car from - - - in - put $6000.00 down and in less than four months transmission went out they told me the car was still under manufacture warranty when I bought it because I kept asking for an extended warranty but instead they sold me GAP and told me the manufacture warranty was still good. - would not repair the car they said warranty expired 2 months prior to the repair which was $4500.00. I filed a complaint against both companies with -. Went months trying to get a resolution. I was paying my car payment plus - of dollars in rentals. Could n't afford both renting and car payment so I let the finance company know what was going on. So they went and repo the car because I told them I could n't afford the repairs and the dealership was going to place a lean on the car because it had been there for two months. So Exeter Finance picked the car up. Several months later I receive a memo from - saying I can have the car repaired but by now the car is gone Exeter sold it and I 'm stuck. Lost $6000.00


by all - companies -, - and Exeter Finance who did n't even give me the opportunity to try and get the car back they picked it up and sold it immediately without any communication with me. I paid all my payments on time and communicated with them through everything that was going on. I have - children and this situation has caused me to have a great financial hardship and nobody had consumer centered customer service in this situation. - tried to give me a repair order but it was too late now what do I do I ca n't afford to keep paying for this rental.

Exeter Finance Corp customer in California
Jun 01, 2015

* Source: CFPB Complaint Database

Exeter Finance Corp response to complaint:
Closed with explanation

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