U.S. Bancorp Credit card department,
I have US Bank - personal and business credit cards. - have the annual fee and it is advertized that this annual fee pays for cards benefits. - of the benefits is Bonus Award Night. However they decided to remove this benefit from - cards starting -/-/15. Based on that I believe I am not getting all benefits that I paid forwith my annual fees. And this benefit is still advertized on the application page for new customers. I expect the bank to refund my annual fees on - card this year only because they made this change in the middle of my membership year, but I paid annual fees for the full year of membership benefits.
U.S. Bancorp customer in Florida
May 29, 2015
* Source: CFPB Complaint Database
U.S. Bancorp response to complaint:
Closed with non-monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File Complaint| Website | http://www.usbank.com/ |
| Phone | (800) 872-2657 |
| [email protected] | |
| Address | 800 Nicollet Mall Ste 200 Minneapolis MN 55402 |
| U.S. Bancorp | |
| U.S. Bancorp |
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