Capital One Credit Card Complaint

Credit determination

Capital One Credit card department,

Credit determination Missouri

I applied for a capital one journey credit card online on - - 2015 and was immediately denied for approval. I reached out to Capital One to inquire the decision and was informed I could not speak with lending agent. I asked manager onsite with Capital One and asked why was I denied because letter that was emailed stated credit report invalid and missings information? The manager said they was unable to pull a copy of my credit report from - -. I informed manager I called - - and they show not only the inquiry on my report but they sent me the report they pulled and saw. I asked the Manager to please uphold fair lending laws. I also informed them I work for - and I am aware of the law and I would file complaint because I was violated. Please investigate this process.

Capital One customer in Missouri
May 28, 2015

* Source: CFPB Complaint Database

Capital One response to complaint:
Closed with non-monetary relief

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Contact Capital One

http://www.capitalone.com/
(703) 720-1000
[email protected]
1680 Capital One Dr
McLean VA 22102
Capital One
Capital One

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