Bank of America Credit Card Complaint

Billing statement

Bank of America Credit card department,

Billing statement Georgia

I received a cc statement on - -. Therefore, I made the $290.00 payment on - -, which was due - -. Fidelity charged me a $25.00 late fee because they said I can not make a payment the same day I receive a statement. Therefore, they said, I would have to make another payment of $280.00. In essence, I had to make - payments in the same month. They refunded me the - payment, but then, they told me, I would have to resend the same payment back in. Then, in for the - - statement, they increased my minimum payment, even though my balance was lower.

Bank of America customer in Georgia
May 28, 2015

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with explanation

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Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

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