Bank of America Credit card department,
I received a cc statement on - -. Therefore, I made the $290.00 payment on - -, which was due - -. Fidelity charged me a $25.00 late fee because they said I can not make a payment the same day I receive a statement. Therefore, they said, I would have to make another payment of $280.00. In essence, I had to make - payments in the same month. They refunded me the - payment, but then, they told me, I would have to resend the same payment back in. Then, in for the - - statement, they increased my minimum payment, even though my balance was lower.
Bank of America customer in Georgia
May 28, 2015
* Source: CFPB Complaint Database
Bank of America response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.bankofamerica.com/ |
Phone | (704) 386-5681 |
Address | 100 N Tryon St Ste 220 Charlotte NC 28202 |
Bank of America | |
Bank of America |
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