Lender Live Mortgage Complaint

Lender Live Mortgage department,

Other mortgage Loan servicing, payments, escrow account California

My loan was transferred to LenderLive -/-/- from - - loans just a month after I refinanced with -. In my original HUD loan agreement with - it is clearly stated that I wo n't be paying escrow for property taxes as I pay the county property taxes directly. In -/-/- - sent me a new escrow statement increasing my monthly payment to include additional/new property taxes escrow. Even though I have made every loan payment to - since -/-/- before their due date they are charging me late fees because I refuse to pay them escrow for property taxes ( not in my original contract ). I have spent countless hours by phone/email to have escrow removed, they claim to have removed the property tax escrow but I still get harassing letters saying I am behind on payments asking for late fees with credit score warnings.