Capital One Credit Card Complaint

APR or interest rate

Capital One Credit card department,

APR or interest rate California

Capital One is constantly misleading consumers about low-interest promotions. As result, I will end up paying over 20 % interests on those old purchases, not just on the balance additional purchases at the end of the promotional period. The promotional notes that I received on the advertising materials do n't disclose the rate increases at all, while I 've just been contact by Capital One sharing good news '' stating that my account it is eligible for a lower annual percentage rate ( APR ). So, to make the notice prominent enough, Capital One is creating the impression '' that higher rates wo n't apply and it will go down to a standard purchase rate, but without communicating the actual rate.

Capital One customer in California
May 27, 2015

* Source: CFPB Complaint Database

Capital One response to complaint:
Closed with explanation

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Contact Capital One

http://www.capitalone.com/
(703) 720-1000
[email protected]
1680 Capital One Dr
McLean VA 22102
Capital One
Capital One

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