Capital One Credit card department,
APR or interest rate California
Capital One is constantly misleading consumers about low-interest promotions. As result, I will end up paying over 20 % interests on those old purchases, not just on the balance additional purchases at the end of the promotional period. The promotional notes that I received on the advertising materials do n't disclose the rate increases at all, while I 've just been contact by Capital One sharing good news '' stating that my account it is eligible for a lower annual percentage rate ( APR ). So, to make the notice prominent enough, Capital One is creating the impression '' that higher rates wo n't apply and it will go down to a standard purchase rate, but without communicating the actual rate.
Capital One customer in California
May 27, 2015
* Source: CFPB Complaint Database
Capital One response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.capitalone.com/ |
Phone | (703) 720-1000 |
[email protected] | |
Address | 1680 Capital One Dr McLean VA 22102 |
Capital One | |
Capital One |
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