Capital Management Services, LP Student Loan Complaint

Non-federal student loan Can't repay my loan

Capital Management Services, LP Student loan department,

Non-federal student loan Can't repay my loan Virginia

My private - loan was sold for pennies on the dollar to a predatory collection agency named Capital Management Services operating out of -, NY. My mom co-signed this loan, which has a balance of - back in - or -. My mom received a call on - - -, - asking for personal information and money. She called me and I called this predatory agency back on the same day around - -. The woman I spoke with was very intimidating ( I 'm sure they are trained in bullying consumers -. I was told I had - options to pay this loan or they would go after my - year old mother and did I want that to happen? By the way, I was never told what the - payment option was. To make matters worse, I am having financial difficulties, which I explained to the bully on the phone. I said I could make a $25.00 payment on - - to prove I was interested in settling this debt. The remaining payments had to be approved by a manager and I was put on hold. I doubt there was any manager approving anything because I never spoke


that much. Again, my MOTHER was brought into the conversation and how she could pay half and WE could call her and explain that this needed to be paid. Scare tactics and bullying AGAIN. So, I agreed to the arrangement and I ca n't afford it. I thought about this arrangement for days and called back on - - -, - to speak with someone who may understand my situation. I thought I could get through to someone who could work with me. I was wrong. The - man I spoke with listened and was cordial. He had to transfer me to someone else. I got transferred to another male. I explained my situation and he listened. He then proceeded to bring up my mother. How she should help because she co-signed and how I needed to get money from her. He asked what I made a year and I said about - and after taxes and insurance it was around $ - every - weeks, not a lot for - VA area. He did n't believe me. I offered to send pay stubs. He said it did n't matter. Again, they bought this loan for pennies on the dollar. He offered a - arrangement of almost $300.00 a month for - months, no settlement if I lower payments. He bullied me again. I want you to be aware of their predatory practices and that they use scare tactics to make a profit off of your debt. I would be happy to pay monthly if the payments are reasonable.

Capital Management Services, LP customer in Virginia
May 24, 2015

* Source: CFPB Complaint Database

Capital Management Services, LP response to complaint:
Closed with explanation

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