Westlake Services, LLC Consumer loan department,
Vehicle loan Problems when you are unable to pay Arizona
They contacted my mother house on -/-/2015 around -. My mother picked up the phone and has a similar name as me. She disclosed all my info and told her how muched I owed. My mother is from a different - and did not understand what the female was saying. At that time she handed me the phone and I asked her what she said then she asked how would I like to pay it. To my understanding with the FDCPA - of the steps is to verify identity like my birthday or my last - digits of my social. If that was done at the beginning of the call my debt would not been disclosed.
Westlake Services, LLC customer in Arizona
May 21, 2015
* Source: CFPB Complaint Database
Westlake Services, LLC response to complaint:
Closed with explanation
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