Westlake Services, LLC Consumer Loan Complaint

Vehicle loan Problems when you are unable to pay

Westlake Services, LLC Consumer loan department,

Vehicle loan Problems when you are unable to pay Arizona

They contacted my mother house on -/-/2015 around -. My mother picked up the phone and has a similar name as me. She disclosed all my info and told her how muched I owed. My mother is from a different - and did not understand what the female was saying. At that time she handed me the phone and I asked her what she said then she asked how would I like to pay it. To my understanding with the FDCPA - of the steps is to verify identity like my birthday or my last - digits of my social. If that was done at the beginning of the call my debt would not been disclosed.

Westlake Services, LLC customer in Arizona
May 21, 2015

* Source: CFPB Complaint Database

Westlake Services, LLC response to complaint:
Closed with explanation

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