PayPal Money Transfers Complaint

Domestic (US) money transfer Fraud or scam

PayPal Money transfers department,

Domestic (US) money transfer Fraud or scam Texas

Previously, I filed a complaint about PayPal and here is the link to claim - of - -, PayPal is contacting me, again. But my acct has been closed for over a year. When I hover over the email acct PayPal '' it reflects that the email acct is assigned to PayPal - - - - - - - ... -Hello - - - We would like to notify you that the following transaction has been completed for your PayPal account - - you have any questions about this transaction, you may contact CustomerService through the link below : -Sincerely, The PayPal TeamPlease do not reply to this email - This mailbox is not monitored and youwill not receive a response. For assistance, log in to your PayPal accountand click the Help link in the top right corner of any PayPal page. - - - -I was contacted by -- also assigned to PayPal - - - - - - -. *** '' Dear - -, We have attempted to contact you on multiple occasions to make you aware of an outstanding issue with your account. Our records still indicate


balance today, your account could be sent to an outside Collection Agency for further action. Please log into your PayPal Account today and follow the steps outlined below to resolve your negative balance. -. Access your account at PayPal.com-. Click the Resolve your negative balance '' link located next to your PayPal balance-. Select the Add funds to your account '' option and click Continue '' -. Select the Add funds ... '' option that best suits your needs and click Continue '' -. Select your preferred payment method ( Credit/Debit Card or Bank Account ) -. Enter the payment amount and click Continue '' -. Click Add Funds '' We 're here to help. If you have any questions regarding this message or you are unable to make a payment on your account, please contact us at - to discuss your options. We are available Monday through Friday from - - to - -. Eastern. If you have already resolved your balance, thank you and please disregard this message. Sincerely, PayPalDo not reply to this email. Please send all messages through the email form on our website. Copyright ( C ) - PayPal. All rights reserved. ***I called and the customer service rep was clueless and could not explain to me how this amount was determined, nor could she explain to me how this balance was created as of 36 days ago. She stated that her records reflected that a check had been sent to PayPal but there was a balance due. Initially, they stated that new '' activity on the acct had caused the account to go into arrears but the acct has been - for over a year and I have been unable to access it online because of the closure. As I stated in my initial complaint, eBay and PayPal need to be audited prior to allowing them to be traded on the market individually. PayPal IS NOT '' a money transfer company ONLY as they claim in their SEC filings implying that FDIC rules do not apply to them in their financial business transactions ... the banks seem to not want to be directly accountable for PayPal transactions ( credit/debit/fund transfer ) activities ... - - sayin ' ... Data = Information = Knowledge = Power!

PayPal customer in Texas
May 20, 2015

* Source: CFPB Complaint Database

PayPal response to complaint:
Closed with non-monetary relief

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(408) 967-1000
2211 N 1st St
San Jose CA 95131
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