HSBC Mortgage department,
Conventional fixed mortgage Loan modification,collection,foreclosure Oregon
HSBC Approved my loan modification for two years. The terms of the modification are being violated for the following reasons:1 - Amount due on statement differs from the agreement. 2 - Payment funds are not being allocated correctly. Per agreement, $990.00 should be allocated to principal and interest. Statement shows funds applied toward deferred interest and interest only. 3 - I have not received an explanation of the Overdue Payment of $1500.00 for outstanding fees and charges. Please see attached documents and let me know if you could assist me. HSBC claims that the statements are automatically generated without taking in consideration the modification agreement. Thanks, - - --
HSBC customer in Oregon
May 20, 2015
* Source: CFPB Complaint Database
HSBC response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File Complaint| Website | http://us.hsbc.com/ |
| Phone | (212) 525-5000 |
| [email protected] | |
| Address | 452 5th Ave Fl 22 New York NY 10018 |
| HSBC | |
| HSBC |
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